1. Information We Collect

Personal Information

We may collect information that you voluntarily provide, including:

• Full name
• Phone number
• Email address
• Age and gender
• City and country of residence
• Appointment details
• Any information submitted through contact forms
• Information shared through WhatsApp, email, or consultation requests

Health-Related Information

When you request fertility, gynecology, IVF, or related medical services, you may voluntarily provide:

• Medical history
• Fertility history
• Diagnostic reports
• Laboratory results
• Treatment records
• Other health information relevant to your consultation

Automatically Collected Information

When you visit the Website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of access
• Website usage analytics

2. How We Use Your Information

We may use your information to:

• Schedule and manage appointments
• Respond to enquiries and consultation requests
• Provide medical guidance and healthcare services
• Improve our Website and user experience
• Maintain patient records
• Communicate appointment reminders and updates
• Comply with legal, regulatory, and professional obligations
• Protect against fraud, misuse, or unauthorized activities

3. Medical Disclaimer

Information provided through this Website is intended for general informational purposes only and does not constitute medical advice, diagnosis, or treatment.

Submitting information through the Website does not establish a doctor-patient relationship until a formal consultation takes place.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information:

• With healthcare professionals involved in your treatment
• With service providers who assist in operating the Website
• When required by law, court order, or governmental authority
• To protect legal rights, patient safety, or public health
• During business restructuring, merger, or acquisition, subject to applicable laws

Any third-party service providers are expected to maintain appropriate confidentiality and security standards.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information against:

• Unauthorized access
• Alteration
• Disclosure
• Loss or misuse

However, no method of transmission over the internet or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security.

6. Cookies and Analytics

Our Website may use cookies and similar technologies to:

• Improve Website functionality
• Understand visitor behavior
• Analyze traffic patterns
• Enhance user experience

You may choose to disable cookies through your browser settings. Some Website features may not function properly if cookies are disabled.

7. Third-Party Services

Our Website may contain links to third-party websites, social media platforms, appointment systems, payment gateways, or messaging services.

We are not responsible for the privacy practices, policies, or content of such third-party services. Users are encouraged to review their respective privacy policies.

8. Retention of Information

We retain personal and medical information only for as long as necessary to:

• Provide healthcare services
• Maintain patient records
• Meet legal, regulatory, accounting, and professional obligations
• Resolve disputes and enforce agreements

9. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion where legally permissible
• Withdraw consent for future communications
• Request information regarding how your data is processed

To exercise these rights, please contact us using the details provided below.

10. Children's Privacy

This Website is not intended for children under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from children unless required as part of lawful medical services and with appropriate consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the revised "Last Updated" date.

Continued use of the Website after changes are posted constitutes acceptance of the updated Privacy Policy.